Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, create an account, or make a purchase from https://siop.peniarth.cymru

SHOPIFY

https://siop.peniarth.cymru (herein referred to as “the site”) is hosted by Shopify Inc. it is their e-commerce platform that enables us to sell our products and services. In addition, Shopify Payments is the payment gateway used by the site.

Further information is available from Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy/customers).

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about the device and browser you use, your network connection and IP address. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
  • “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Users may decline the use of cookies, via a popup prompt, which will prevent the tracking of behaviour when browsing. However, the creation of an account will require certain cookies to be used, as the checking out process requires this.

HOW DO WE USE YOUR PERSONAL INFORMATION?

When creating an account on the site and when placing an order, personal information is shared with us. We imply that you consent to the use of this information for specific reasons, such as processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this information to:

  • Communicate with you regarding the order, or return;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or marketing relating to our products or services.

With regards to marketing information and advertising, we will seek your specifically expressed consent to receive marketing information.

Following the creation of an account, the processing of orders, or opting-in to marketing, you may withdraw your consent for us to use the information supplied by you to us.

To do so, please contact post@peniarth.cymru or UWTSD, Carmarthen Campus, College Road, Carmarthen, Wales, SA31 3EP.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

Your information will be shared with a small number of third parties, but only to the extent required by them to fulfil the service they provide us with. For example, name, email, and address information is provided to suppliers such as Royal Mail and Parcelforce. No other information, beyond what is necessary, is shared with third parties.

Each provider will have their own individual privacy policy, should you wish to learn more about how your information is used by them.

We also use Plausible Analytics to help us understand how our customers use the site without impacting their privacy. You can read more about how Plausible Analytics uses your information here: https://plausible.io/data-policy

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

While all are welcome to visit the site, use of the site’s services – that is, account creation and purchasing of goods and services - is not intended for individuals under the age of 18.

CHANGES TO THIS POLICY

We may modify this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be immediate from the point of posting the modified policy.

Any material changes to the way information is used or held will be highlighted. It is for users of the site to review the policy for changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at post@peniarth.cymru or by mail using the details provided below:

UWTSD, Carmarthen Campus, College Road, Carmarthen, Wales, SA31 3EP.